Privacy Policy

Terms & Conditions

The information contained on this page explains the terms and conditions of the Maddie + Max website: https://maddieplusmax.com. The information contained here is legally binding, and acts as a Contract for any user of Maddie + Max’s website listed above. If Maddie + Max is called to appear in court, our company may use in our defense, this content in whole or in part.

1. Word References

1.1 Users of the Websites

Mentions of you, reader, visitor, website visitor, member, user, customer, client or any term with reference to any person, computer or device which accesses Maddie + Max’s website or purchases any products from Maddie + Max.

1.2 Company
Maddie + Max, Maddie Plus Max, Megan Effertz, Author, We, Us, our, our company, or any other applicable reference refers to the company, Maddie + Max, as a complete entity.

1.3 URL Links
Any URL links referenced on this page should be followed when reviewing the Terms and Conditions, as the information contained within them is fully applicable to the Terms and Conditions as a whole.

2. What is Acceptable Use?

2.1 General Use of the Websites
It is required that all users of Maddie + Max’s websites access the website in a legal way. Any unauthorized access of the website and/or its files will result in extreme legal action being taken against you. Maddie + Max has no tolerance for hacking-related actions and our company will not hesitate to take a legal course of action should we suspect someone of gaining illegal access to file(s) or folder(s) stored on our websites.

2.2 Orders / Purchases
Maddie + Max may cancel any product orders if illegal or unauthorized activities are suspected, and in addition, we will hand over any details to law enforcement authorities. All orders/purchases are processed using a third-party payment processor with a secure server certificate. Any attempt to gain unlawful access to this server will result in a complete prosecution.

2.3 Downloads
Users may only download files for which they are permitted to download. Any file which does not require a password authentication or a signup form to gain access to is considered suitable for public. However, any file stored on the company’s hosted web servers are copyrighted property of Maddie + Max, and must not be distributed, or reproduced.

2.4 Uploads
Under no circumstances does the company permit uploading to our website and/or our hosted servers from users.

3. Limitation of Liability

3.1 Website Downtime
Maddie + Max makes no guarantees that our hosted website server will experience 100% uptime. Should our website experience website downtime, the company is not responsible for lost data or missing files within the server file structure. If Maddie + Max has any planned downtime, a notification will appear on the applicable website’s homepage. Unexpected server crashes from our website host provider is inevitable, and while we do seek to solve any problem as quickly as possible, please know that problems may exist for an extended period of time. Users who experience ongoing problems accessing https://maddieplusmax.com could contact Maddie + Max at megan@maddieplusmax.com.

3.2 Server Information
The company makes every attempt to ensure that the information we store on our website is accurate and updated. We are not liable for any actions caused to you the user as a result of our website. Any information obtained from our website should be treated responsibly. The company cannot take any responsibility for a user’s actions.

3.3 Product Information
Maddie + Max cannot be held liable or responsible for any products sold within the website. All books are for entertainment only.

4. Returns / Refund Policy

Maddie + Max offers books. We do not issue refunds for these books. As a customer, you are responsible for understanding this condition upon buying a book. However, at the company’s discretion, we may honor requests for a refund.

Refund requests can be submitted through the Contact page on our website https://maddieplusmax.com/contact-us or to megan@maddieplusmax.com.

5. Privacy Policy

What information do we collect?

We collect information from you on our website when you complete a contact form.

When completing a contact form you may be asked to enter your: first and last name, email address, phone number, and any details regarding your inquiry. You may visit our site without entering this information, but you cannot complete a contact form without providing this information.

We do use cookies from third-party partners such as Google Analytics and Mailchimp for marketing purposes.

We use your information to:

– Improve customer service

– Improve our website’s performance and offerings

– Make it easy for visitors to sign up for emails

When do we disclose information to outside parties:
The information that you provide will not be sold or given to any other company whatsoever, without your consent, other than for the purpose of delivering a purchased product or service you requested.

Please know that we will not sell/trade/transfer to outside companies your personally identifiable information. This does not include trusted partners who assist us in operating our website, so long as those partners agree to keep this information confidential. In addition, our company may release your information when appropriate to comply with the law, to comply with law enforcement officers, to enforce the company’s site policies, or to protect the company’s or other persons rights, property, or safety.

Online Privacy Policy
This privacy policy applies only to information collected online through our websites and does not apply to information collected offline.

Your Consent
By using Maddie + Max’s website (https://maddieplusmax.com), you consent to our online Privacy Policy.

These Terms and Conditions can be changed / updated at any time. Modifications may be made to maintain lawful conduct around our products, services, and website hosting.

This policy was last modified on February 24, 2024.

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